When you book a hotel room, the first thing you will think about is the quality of service and its accessibility to other places of interest.
However, the cleanliness of the room and the hotel itself also plays a major role in your experience as a guest.
The last thing you want to as a paying customer is to walk into a room that looks and smells like a mess. To avoid this, here are four tips you need to keep in mind:
1. Do your research
Nowadays, we have many different tools to help us assess the quality of practically any business in the world.
Sites like TripAdvisor offer user-generated reviews, which will help you learn about the pros and cons of any business so you can make a better decision as a whole. If you see an overwhelming number of negative comments about a certain hotel, you’ll want to stay as far away from it as possible.
2. Pay attention to the lobby
The lobby is the first thing that people see when they walk in, which is why every good hotel manager will pay close attention to everything about it. If you see that the lobby is dark, dusty, and poorly maintained in general, that’s a bad sign.
It means the staff lacks enough care and understanding to provide what their guests need. If you’re a walk-in customer and the first thing you see is a dirty lobby, we suggest you turn around and go back the way you came in.
3. Check the bathroom
The bathroom can easily be the dirtiest part of any hotel room, which is why it’s a great place to assess the quality of a hotel. If the faucet is dripping or if you smell a musty scent coming from the toilet, those are usually a cause for concern.
We suggest you check the entire bathroom to make sure that it’s spotless, as it’s typically an indication of good quality service when there are no cobwebs or dusty surfaces to be seen.
4. Look under the bed
Much like in horror movies, under the bed is where you will find all the bad things in the world. We’re not talking about a monster or anything like that. What we mean is dust, dirt, and other stains that have just been shoved under the bed to keep them out of sight.
This is a sign of the staff’s carelessness. A dedicated, experienced manager will never let any of these things pass, as they will come up with adequate work standards to ensure that every cleaner works up to their desired level of quality. You are a paying customer and you should never have to deal with these issues, as it takes away the value of the establishment. It also affects your experience as a guest.
If you’re looking for a beach resort in Samui, get in touch with us today! We’ll make
your stay one to remember.
